Management Technique May Stifle Employee Feedback
April 21, 2026 at 14:40
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✦ AI Summary
- Walking around may reduce employee voice and engagement
- The technique, popularized by HP, has potential drawbacks
- Recent research urges caution with management by walking around
A recent study by two professors from Idaho State University suggests that the management technique of "management by walking around" (MBWA) might not be as beneficial as previously thought. Published in the American Journal of Management, the analysis by Tyler Burch and Alex Bolinger raises concerns about how this approach could actually inhibit employee expression.
This management style, which gained popularity at Hewlett-Packard in the 1980s, initially aimed to enhance communication between managers and employees through informal interactions. However, the research indicates that such practices may lead to a shrinking of employee voice rather than fostering an open dialogue.
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