Microsoft Addresses Xbox Backward Compatibility Concerns
April 29, 2026 at 15:49
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✦ AI Summary
- Xbox Series X|S users report issues with 360 games
- Microsoft investigates a rare connection error affecting players
- Players can directly contact an executive for assistance
Xbox owners have raised concerns over backward compatibility issues with some Xbox 360 titles not launching correctly on the Xbox Series X|S. In response, Microsoft is taking steps to investigate the situation.
Jason Ronald, an executive at Xbox, stated that the team is looking into the "rare issue" that is impacting a limited number of players. Users have been encountering a message that says, "Can't Connect to Xbox Live" when trying to launch these older games.
Ronald encouraged affected players to reach out directly to him via DM to facilitate a resolution.
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