Voice AI Coming to Diia Service
April 3, 2026 at 09:42
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✦ AI Summary
- New voice AI consultants will enhance citizen services
- The initiative was announced by Ukraine's Deputy Minister of Digital Transformation
- Last year, a text-based AI bot was successfully launched in Diia
Ukraine's Ministry of Digital Transformation is expanding its digital services with the introduction of voice AI consultants in the Diia service. This initiative aims to provide citizens with an enhanced experience by utilizing advanced technology.
Olexandr Boryniak, the acting Minister of Digital Transformation, highlighted the forthcoming development during a recent announcement. This expansion builds upon the successful launch of a text-based AI bot in Diia last year, signaling the ministry's commitment to innovation in public service.
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